Malaysian citizens’ data safe: MyGOV app ‘won’t store’ personal info, says Gobind

Digital Minister Gobind Singh Deo has reassured Malaysians that their personal data will remain secure, emphasising that the upcoming MyGOV Malaysia app will not store sensitive personal information. This comes amid growing public interest and concern over how the government handles citizen data.
Gobind: “Not a Data Warehouse”
Gobind explained that rather than collecting and storing user data, the MyGOV app will serve as a gateway. It links to other government systems in real time, retrieving data only when a user makes a service request. This means the app itself does not retain users’ personal records; instead, it pulls from the relevant agency’s database upon verification.
Built On MyDigital ID Integration
A core part of MyGOV’s security model is its integration with MyDigital ID, a national digital identity system. Gobind stated that users will log in using their MyDigital ID credentials, enabling a single sign-on experience without requiring MyGOV to act as a data repository.
The MyGOV app is being developed in-house by the National Digital Department (JDN). In addition, it has collaborated with CyberSecurity Malaysia to ensure stringent data protection measures are put in place.
Commentary on Policy and Governance
The government is also drafting a public sector data digitisation policy to regulate how data from different ministries and departments is handled, including storage, access, and usage standards. A data commission will be established under this policy to enforce governance and data protection rules, according to Gobind.
The MyGOV app was first launched in August 2025 as a beta model, but the public can already download it on the Apple App Store and Google Play Store. The government acknowledges that MyGOV is still in its early stages, so with continuous iteration and public input, MyGOV aims to become a cornerstone of Malaysia’s digital transformation. Stay tuned for more trending tech news at TechNave.com.